Terms of Service

Last updated: 7 August 2026

Welcome to Driver Approved. These Terms of Service explain the terms that apply when you use our website or purchase products and services from us.

Throughout these Terms, “Driver Approved”, “we”, “us” and “our” refer to Driver Approved.

By placing an order through our website, you agree to these Terms together with our Privacy Policy and Refund & Cancellation Policy.

1. About Driver Approved

Driver Approved is an automotive enhancement specialist currently providing mobile dash cam supply and installation across the West Midlands.

Our services and products may develop over time as further Driver Approved automotive enhancements are introduced.

2. Our Dash Cam Service

Our current dash cam package includes the dash cam and accessories described on the relevant product page together with mobile installation at an agreed location.

The installation is not hardwired unless expressly stated otherwise.

Product specifications, included accessories and the scope of installation will be shown on the product page at the time you place your order.

We make reasonable efforts to ensure all descriptions, photographs and specifications on our website are accurate. Minor differences in appearance may occur depending on screens, photography or product revisions.

3. Orders and Payment

By placing an order, you are confirming that the information you provide is accurate and that you are authorised to use the chosen payment method.

Payment is taken through our online store using the payment methods displayed at checkout.

The price shown when you place your order is the price payable for the package selected unless an obvious pricing error has occurred.

You will receive confirmation after your order has been placed. Your installation date and time will be arranged separately with Driver Approved.

If we are unable to provide the service after accepting your order, we will contact you and, where appropriate, issue a refund.

4. Installation Appointments

After an order is placed, Driver Approved will contact you to confirm:

• your vehicle details;
• the installation address; and
• a suitable appointment date and time.

Mobile installation is currently available within our stated West Midlands service area.

The vehicle must be parked in a safe and suitable location where the installation can reasonably be completed.

You must provide access to the vehicle at the agreed appointment time and ensure that the vehicle has a suitable working power connection for the installation package purchased.

If we identify a compatibility issue before installation, we will discuss the available options with you.

5. Vehicle Condition and Installation

Driver Approved will carry out installation with reasonable care and skill.

Customers should make us aware of any known faults, previous damage, unusual modifications or issues with interior trim that may reasonably affect the installation.

Driver Approved is not responsible for pre-existing faults, damage or defects that were not caused by our work.

Nothing in these Terms excludes or limits responsibility where doing so would be unlawful.

6. Cancellations and Rearrangements

Your cancellation rights are explained in our Refund & Cancellation Policy, which forms part of these Terms.

Please provide at least 24 hours' notice if you need to rearrange an installation appointment.

Where you specifically request installation to take place during a statutory cancellation period, we may ask you to confirm that you want the service to begin during that period and acknowledge how this may affect your cancellation rights.

Nothing in these Terms or our Refund & Cancellation Policy limits your statutory consumer rights.

7. Missed Appointments

If we attend the agreed fitting location but cannot complete the installation because the vehicle is unavailable, access cannot be provided, or the customer is not present where required, we will contact you to discuss rearranging the appointment.

If a further visit would result in an additional charge, this will be communicated and agreed with you before another appointment is confirmed.

8. Faulty Products and Installation Issues

Products supplied by Driver Approved must meet the standards required by consumer law, including being as described, of satisfactory quality and fit for purpose.

Our installation service must be carried out with reasonable care and skill.

If you believe there is a fault with a product or an issue with an installation completed by Driver Approved, please contact us as soon as reasonably possible so that we can investigate and provide an appropriate remedy.

Your statutory consumer rights are not affected by these Terms.

9. Website Content and Intellectual Property

Unless otherwise stated, the Driver Approved name, branding, website content, graphics, photographs, written material and other original content belonging to Driver Approved may not be copied, reproduced or commercially used without permission.

Product names, trademarks and other intellectual property belonging to manufacturers, Shopify or other third parties remain the property of their respective owners.

10. Third-Party Services

Our website is powered by Shopify and may use third-party services for functions such as payment processing, website functionality and customer communications.

Those third parties may operate under their own terms and privacy policies.

Driver Approved remains responsible for its obligations to you as the seller of products and services purchased directly from Driver Approved.

11. Privacy

We process personal information in accordance with our Privacy Policy.

This includes information required to process your order, communicate with you and arrange your mobile installation.

Please refer to our Privacy Policy for further information about how personal information is collected, used and protected.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, website or legal requirements.

Changes will be published on this website with an updated date.

Changes will not retrospectively remove rights that you already have under an existing order or contract.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Nothing in these Terms affects any mandatory legal rights available to you as a consumer.

14. Contact Driver Approved

Questions regarding these Terms or an order can be sent to:

Driver Approved
Email: driverapproved@gmail.com
Business address: [TO BE CONFIRMED]
Business telephone: 07988338726

You can also contact us through the Contact page on our website.